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Help & FAQ

Quick answers to the most common questions.

How to DepositAdd money via bKash, Nagad or Rocket — from ৳100.WithdrawalsCash out to your own MFS account.
How do I create an account?+

Tap Sign up, choose a username, enter your email, mobile number and a password (8+ characters), and you're in. You must be 18+.

What is the minimum deposit?+

The minimum deposit is ৳100. The maximum per transaction is ৳50,000.

Which payment methods can I use?+

Mobile financial services available in your area — typically bKash, Nagad and Rocket. The exact options appear on the deposit screen.

How long do deposits and withdrawals take?+

Deposits are usually credited within minutes once matched. Withdrawals are reviewed and paid to your verified account, normally quickly during operating hours.

What is a turnover / wagering requirement?+

Some bonuses and credited balances must be wagered a number of times before they can be withdrawn. While a requirement is in progress, those funds are locked for withdrawal — your normal balance is unaffected.

Why can't I withdraw yet?+

The most common reasons are an unfinished turnover requirement or pending account verification. Check your wallet for any active wagering requirement, and make sure your withdrawal account is in your own name.

Are the games fair?+

Yes. Every game is server-authoritative, and Aviator/crash rounds are provably fair — each result can be verified from its revealed seed after the round.

How do I get help fast?+

Use live chat in the app, or read Responsible Play and our Terms. Our support team is available around the clock.